Troubleshooting
From AAManual
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This is where you will find answers to some of the most commonly asked truobleshooting questions.
- Immediately after connecting to a server, I receive a Critical Error/General Protection Fault.
- I'm experiencing a General Protection Fault or Critical Error crash.
- I'm experiencing a black screen when I launch America's Army for the first time.
- I'm receiving a "Low disk space on Drive C error" when installing V2.8.2.
- Unable to install the game
- Game does not start or has an error when it attempts to start
- Problems with video
- What Graphics Cards are supported/not supported by America's Army?
- Problems with sound
- Which internet ports are required to be open when hosting an AA gameserver?
- Which internet ports are required to be open when connecting to an AA gameserver?
- I can't Login to my Personel Jacket or upload my training results.
- I keep getting a "Download Map" Error, what do I do?
- I have just completed Training Mission X, why can't I advance to the next Training Mission?
- I can't see any server in the Deployment Screen, what could be the problem?
- I agreed to the America's Army EULA when I installed the game but I didn't read it. Can I read it now?
- What Routers and Modems are known to work with America's Army?
- Can I play America's Army on Windows Vista?
- My PC meets the minimum requirements, but locks up when I try to open a Co-Op Map.